The platform is built to reduce the repeated work and increase the efficiency. So automate more. Operate smarter.
Monitor every host and circuit, run incidents and SLAs to closure, automate the repetitive work, design and document the network, and keep every site under control — from one platform instead of eight.
MonitorOperateAutomateDocumentManage
Site health
Availability · 14d
Built for modern IT & network operations
Most network teams are using eight tools that don't talk to each other.
The monitoring system knows a host is down. The ticket lives somewhere else. The diagram is a year old, the rack layout is in a spreadsheet, and the script that fixes it is on somebody's laptop.
One network operations platform
The same event that fires an alert can open the ticket, run the validation script and notify the team — without leaving the platform or retyping anything.
- Monitoring, ticketing and SLAs on one record
- Design, documentation and inventory beside the live network
- Automation and scripts stored, versioned and auditable
- Every tenant isolated, every action logged
One platform. Every layer of network operations.
Six disciplines that usually live in six products, working from the same data and the same permissions model.
Monitor
WAN and LAN reachability, latency and packet loss, SNMP metrics, availability history and live alerting.
See capabilities →Operate
Tickets, teams and queues, SLA policies with breach alerting, and a complete activity timeline per ticket.
See capabilities →Automate
A visual workflow canvas with branching, event and schedule triggers, Python scripts, webhooks and job runs.
See capabilities →Design
Topology and diagrams, DCIM, rack simulation, port mapping, Wi-Fi heatmaps and zero-touch provisioning.
See capabilities →Analyze
Operational dashboards, InsightLab exploration, custom boards, and scheduled reports in the tenant's timezone.
See capabilities →Collaborate
Team chat and group conversations, shared file storage with folders, and email straight from the platform.
See capabilities →Know before the phone rings.
Two ping engines cover WAN circuits and LAN devices, SNMP fills in what ICMP cannot, and every probe is kept so availability is a measurement rather than an opinion.
- Uptime and latency tracking for WAN hosts and LAN devices
- Per-host latency and packet-loss history, charted
- Real-time host-down and host-up banners, acknowledged or cleared by hand
- Automatic outage detection, plus power outage logging
- SNMP credentials, polling and metric history per host
Every incident, from raised to resolved.
A ticket system whose fields, statuses and priorities are configuration rather than code — with SLA clocks that measure themselves and a timeline nobody can quietly rewrite.
- Full open → in progress → pending → resolved → closed lifecycle
- Teams, queues and routing; admin-defined custom fields per tenant
- SLA hours per priority and team, with breach email alerts
- Bulk CSV import with per-row results; CSV and PDF export
- ISP tickets raised with case type and priority
The documentation stays true because it lives here.
Racks, cabinets, ports and diagrams are records in the same platform that monitors the devices — so the drawing and the network do not drift apart.
- Datacenters, rooms, cabinets with U slots and device inventory
- Visual rack simulation and equipment placement
- Topology diagrams, a design canvas and a Draw.io viewer
- Port maps saved and reused; switch configuration import
- Zero-touch provisioning over Cisco PnP with config preview
Turn a 2 a.m. task into a workflow that already runs by itself.
Build the response on a drag-and-drop canvas with branching and validation steps. Trigger it from a device event, a schedule, or by hand.
Host becomes unreachable
Triggers on host down, host up, latency threshold, flapping or a site outage.
Validation workflow
Run a Python script from the library, with encrypted variables substituted in.
Ping, latency, packet loss
Validation nodes retry until pass or fail, then the canvas branches on the result.
Create the ticket
Open a ticket or an ISP ticket, call a webhook, or send a templated email.
Tell the right team
Streaming live output and a full execution log for every run, kept per tenant.
An assistant that knows what a NOC actually asks.
A conversational assistant for operational questions, plus generated insights from the data the platform already holds. Admins control what it may access, and usage is rate-limited per tenant.
- Conversational chat for NOC questions
- Automated insights from operational data
- Admin toggle for what the AI may access
- Per-tenant usage limits
ISP-01. Latency moved from 22 ms to 91 ms over the same window.
- Check WAN interface errors
- Review ISP circuit utilisation
- Compare against the secondary link
show interfaces | include error|CRCMany sites. Many organisations. One console.
Every tenant is fully isolated, with its own users, roles and timezone. Administrators move between tenants without signing out, and a deep link drops a colleague into the right tenant on the right record.
- Full tenant isolation, with per-tenant schema sync
- Tenant switching without re-logging in
- Shareable deep links that auto-switch to the correct tenant
- Per-tenant timezone applied across timestamps, filters and reports
Access that is scoped, and actions that are recorded.
The controls the platform actually enforces — no more, and stated plainly.
Role-based access control
Admin and member roles enforced on every API call, not only hidden in the UI.
Tenant isolation
Each tenant's data is separated, with schema changes synced per tenant.
Forced password change
First sign-in requires the user to replace the issued password.
Audit log
Server-side record of significant user actions across the tenant.
Encrypted script variables
Credentials used by scripts are stored with AES-256-GCM encryption.
User management
Create, update and delete users and assign their roles per tenant.
Every capability, in one place.
Filter by domain or search. Each module below groups the individual capabilities it ships with.
No capability matches that search.
Take control of your network operations.
Bring monitoring, operations, automation, engineering and infrastructure management into one platform.
Talk to our team.
Tell us how many sites and devices you run, and we will walk you through the platform against your own operations.